� Following through on daily studio cleaning checklists and maintenance efforts. � Responsible for maintaining a safe, clean and well stocked facility at all times � Planning and promoting studio mixers on a monthly basis for community involvement and effective outreach
� Responding promptly to customers needs and seeking feedback to improve � Managing attrition by providing and maintaining the highest level of customer service. � Ensuring that all front desk systems are followed such as proper member greeting, check-in, bike set-up, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care call � Responsible for weekly staff meetings and annual staff performance reviews � Acting as a coach to the Assistant Studio Managers (ASMs) and Fitness Manager (FM) as a resource to each of the studio s employees to help inspire the success of the studio
� Immediately addressing any lapses in compliance with corporate policies or local, state and federal laws
#Fitness studio manager drivers
� Identifying and prioritizing studio performance issues to make certain that the issues affecting key studio drivers and profitability are addressed first � Monitoring the P&L reports for the studio and making weekly adjustments to the studio plan to fill in any gaps between actual performance and company projections � Work with the Fitness Manager to ensure scheduling optimization to build and maintain class size � Auditing and verifying the studio s payroll information each payroll cycle � Ensuring all Basecamp Fitness Standard Operating Procedures are consistent and aligned with protecting the business � Continually working to improve supervisory skills � Improving processes, products and services � Developing subordinates' skills and encouraging growth � Taking responsibility for subordinates' activities � Empowering team by including staff in planning, decision-making, facilitating and process improvement � Managing and delivering performance evaluations & disciplinary actions involving all studio employees and terminations according to policies and procedures � Recruiting, hiring, and supporting the onboarding of employees and leading by example, providing continued coaching and development for ongoing success & future growth � Personally prospecting and generating leads through social media, corporate partnerships, guerilla marketing, outreach events, business-to-business partnerships, and referrals � Oversee the entire sales funnel top to bottom including lead generation, external outreach efforts, lead management, follow-up, presenting and selling memberships � Responsible for meeting monthly sales targets, building EFT dues & increasing new members � Manage controllable expense budgets of P&L including payroll, repair & maintenance, supplies, inventory � Responsible for achieving studio performance metrics (KPI s) and P&L targets, delivering top line revenue and net profit In addition to top-line revenue growth activities, the Studio Manager position is responsible for expense management including studio labor spend, ordering supplies, retail inventory management, and preventative maintenance efforts for the studio. As the sales leader, the Studio Manager must execute internal and external lead generation strategies to increase membership sales as well as promote the culture of welcoming, encouraging and celebrating our members. Studio Managers must possess a high caliber approach to coaching and staff development to meet studio sales targets and ensure consistent operational excellence. Our client will be disclosed upon being selected for the interviewing process.Īs a Studio Manager, you will be responsible for providing leadership and daily direction to the sales, operations and fitness teams in our studios. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry.
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